Role Purpose:
A Sales Development Representative (SDR) is a type of salesperson who focuses on generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. They are typically responsible for creating and managing leads through the sales pipeline.
Responsibilities:
- Identify potential customers and generate new business opportunities for the company
- Contact and qualify potential customers
- Set appointments and follow up on leads
- Track progress towards meeting sales goals
- Collaborate with the sales team to develop strategies for reaching sales targets
- Use customer relationship management (CRM) software to manage leads and sales activities
- Stay up-to-date on market trends, competition, and industry developments
- Attend networking events and trade shows to build relationships and generate leads
- Provide regular reports on sales activities and results to management.
Requirements and skills:
- 2-3 years of experience in sales or customer service
- Proficiency in customer relationship management (CRM) software
- Strong verbal and written communication skills
- Ability to build and maintain relationships with potential clients
- Knowledge of sales techniques and strategies
- Strong problem-solving and negotiation skills
- Time management and organizational skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to change
- A desire to learn and grow in the sales field